BIZNIS b

sadrzaj

F:\Biznis\Placanje putem akreditiva Kasnjenje akreditiva.txt

F:\Biznis\Placanje putem akreditiva Neopoziv dokumentarni akreditiv.txt

F:\Biznis\Placanje putem akreditiva Prihvatanje placanja akreditivom.txt

F:\Biznis\Placanje putem akreditiva Znatno kasnjenje akreditiva.txt

F:\Biznis\Ponuda bez obaveze Ponuda uz uslov konacne potvrde.txt

F:\Biznis\Ponuda bez obaveze Ponuda sa predlogom sastanka.txt

F:\Biznis\Ponuda bez obaveze Ponuda na osnovu istrazivanja trzista.txt

F:\Biznis\Ponuda bez obaveze Ponuda drzavnom organu.txt

F:\Biznis\Porudzbine Hitna porudzbina.txt

F:\Biznis\Porudzbine Isporuka sa lagera.txt

F:\Biznis\Porudzbine Kancelarijski materijal.txt

F:\Biznis\Porudzbine Porudzbina za gotovinsko placanje.txt

F:\Biznis\Porudzbine Propratno pismo.txt

F:\Biznis\Poslovna saradnja Izvoz lekovitog bilja.txt

F:\Biznis\Poslovna saradnja Obuka servisera.txt

F:\Biznis\Poslovna saradnja Otvaranje servisa.txt

F:\Biznis\Poslovna saradnja Ovlasceni trening centar.txt

F:\Biznis\Poslovna saradnja Preuzimanje rezervnih delova.txt

F:\Biznis\Poslovna saradnja Trazenje informacija odgovor.txt

F:\Biznis\Poslovna saradnja Trazenje informacija.txt

F:\Biznis\Potvrda porudzbine Jednostavna potvrda.txt

F:\Biznis\Potvrda porudzbine Potvrda sa nacinom isporuke.txt

F:\Biznis\Potvrda porudzbine Potvrda bez roka isporuke.txt

F:\Biznis\Potvrda porudzbine Trazenje avansa.txt

F:\Biznis\Prekid poslovne saradnje Prekid zbog visokih cena.txt

F:\Biznis\Prekid poslovne saradnje Prekid zbog loseg kvaliteta.txt

F:\Biznis\Profaktura Slanje profakture.txt

F:\Biznis\Profaktura Zahtevanje profakture.txt

F:\Biznis\Promena cena Pojeftinjenje sirovina.txt

F:\Biznis\Promena cena Poskupljenje sirovina.txt

F:\Biznis\Promena cena Poskupljenje zbog poreza.txt

F:\Biznis\Promena cena Snizenje cena.txt

F:\Biznis\Propratna pisma Dostava ceka.txt

F:\Biznis\Propratna pisma Dostava kataloga.txt

F:\Biznis\Propratna pisma Dostava ugovora.txt

F:\Biznis\Rabat i provizija Dodatni rabat.txt

F:\Biznis\Rabat i provizija Odgovor na trazenje rabata.txt

F:\Biznis\Rabat i provizija Popust zbog reklame.txt

F:\Biznis\Rabat i provizija Rabat zbog vecih narudzbi.txt

F:\Biznis\Rabat i provizija Zahtev za vecu proviziju.txt

F:\Biznis\Slanje kataloga i cenovnika Cenovnik i ilustrovani katalog.txt

F:\Biznis\Slanje kataloga i cenovnika Cenovnik i uzorci.txt

F:\Biznis\Slanje kataloga i cenovnika Trazeni prospekti.txt

F:\Biznis\Slanje uzoraka Uzorci sa katalogom 1.txt

F:\Biznis\Slanje uzoraka Uzorci sa katalogom 2.txt

F:\Biznis\Slanje uzoraka Uzorci sa detaljima prodaje.txt

F:\Biznis\Tovarna dokumenta Tovarna dokumenta.txt

F:\Biznis\Trazenje informacija Informacije o prodavcu.txt

F:\Biznis\Trazenje informacija Informacije o prirucnicima.txt

F:\Biznis\Trazenje informacija Informacije o proizvodu.txt

F:\Biznis\Upit Dorada konfekcije.txt

F:\Biznis\Upit Elektronske komponente.txt

F:\Biznis\Upit Jednostavan upit.txt

F:\Biznis\Upit Negativan odgovor na upit.txt

F:\Biznis\Upit Trazenje licence.txt

F:\Biznis\Upit Upit za uzorke.txt

F:\Biznis\Upit Upit za rezervne delove.txt

F:\Biznis\Upit Upit za rasutu robu.txt

F:\Biznis\Upit Upit za namestaj.txt

F:\Biznis\Upit Upit za katalog s cenovnikom.txt

F:\Biznis\Upit Upit za kompjutersku opremu.txt

F:\Biznis\Urgiranje isporuke Produzavanje akreditiva.txt

F:\Biznis\Urgiranje isporuke Storniranje porudzbine.txt

F:\Biznis\Zahtev za dostavu kataloga Jednostavan zahtev.txt

F:\Biznis\Zahtev za dostavu kataloga Katalog sa uslovima placanja 2.txt

F:\Biznis\Zahtev za dostavu kataloga Katalog sa najpovoljnijim cenama.txt

F:\Biznis\Zahtev za dostavu kataloga Katalog sa uslovima placanja 1.txt

F:\Biznis\Zahtev za dostavu kataloga Katalozi za elektronske uredjaje.txt

F:\Biznis\Zahtev za dostavu kataloga Katalog sa upitom o tezini robe.txt

F:\Biznis\Zahtev za dostavu kataloga Zahtev za najnoviji katalog.txt

F:\Biznis\Zahtev za dostavu uzoraka Jednostavan zahtev.txt

F:\Biznis\Zahtev za dostavu uzoraka eahtev sa uslovima placanja.txt

F:\Biznis\Zalbe i prigovori Kasnjenje isporuke.txt

F:\Biznis\Zalbe i prigovori Kasnjenje uplate.txt

F:\Biznis\Zalbe i prigovori Neodgovarajuce pakovanje.txt

F:\Biznis\Zalbe i prigovori Ostecenje robe.txt

F:\Biznis\Zalbe i prigovori Storniranje porudzbine.txt

F:\Biznis\Zastupanje Ekskluzivno zastupnistvo.txt

F:\Biznis\Zastupanje Mogucnost zastupanja.txt

F:\Biznis\Zastupanje Neprihvatanje ugovora.txt

F:\Biznis\Zastupanje Predlaganje sastanka.txt

F:\Biznis\Zastupanje Prihvatanje ugovora.txt

F:\Biznis\Zastupanje Sastanak na trosak domacina.txt

F:\Biznis\Zastupanje Status distributera.txt

F:\Biznis\Zastupanje Trazenje zastupnika.txt

F:\Biznis\Zastupanje Uslovi ugovora.txt

F:\Biznis\Placanje putem akreditiva Kasnjenje akreditiva.txt

Poštovana gospodo,

Veza:Vaša porudžbina br. 305

Poslali smo vam dopis od 15. jula, 1998. u kojem potvrđujemo prijem vaše porudžbine za 1500 pari najlon čarapa. U tom dopisu smo priložili kopiju vaše porudžbine br. 305 koju smo potpisali sa svoje strane.

U porudžbini je naznačeno da isporuka treba da se izvrši u toku septembra, a akreditiv treba da bude kod nas do kraja avgusta. Međutim, do sada nismo primili vaš akreditiv. Da bismo mogli da rezervišemo brodski prostor nekog ranijeg datuma, molimo vas da odmah otvorite akreditiv.

Bili bismo vam zahvalni ukoliko se hitno pozabavite ovim problemom.

S poštovanjem,

Dear Sirs,

Re: Order No. 305

We sent you a letter dated July 15, 1998, confirming the receipt of your order for 1,500 pairs of Nylon Stockings. In that letter, we enclosed a copy of your Purchase Order No. 305 duly signed by us.

The Purchase Order stipulates that shipment should be effected during September and the L/C should reach us by the end of August. However, so far we do not appear to have received your L/C. In order to book the shipping space at an earlier date, you are requested to provide us with the L/C immediately.

We appreciate your immediate attention to this matter.

Yours faithfully,

F:\Biznis\Placanje putem akreditiva Neopoziv dokumentarni akreditiv.txt

Poštovana gospodo,

Zahvaljujemo na vašoj profakturi br. 234 i sa zadovoljstvom vam prilažemo našu porudžbinu br. 765 za 500 "Triplex" TV aparata.

Dali smo nalog svojoj banci, Komercijalnoj banci Beograd, da u vašu korist otvori neopoziv dokumentarni akreditiv na USD 5.000 sa važnošću do 25. marta, 1995. Ovaj akreditiv će ubrzo potvrditi naša korespondentska banka u Londonu. Ovlašćeni ste da naplatite menicu na iznos vaše fakture u roku od 60 dana, na teret naše banke, po osnovu ovog akreditiva. Pre akceptiranja ove menice, naša banka će zahtevati da podnesete sledeća dokumenta:

Original čistog konosmana sa kopijama

Komercijalnu fakturu, 5 primeraka

Potvrdu o osiguranju, 2 primerka

Molimo vas da obezbedite da se isporuka izvrši na vreme u roku važnosti akreditiva.

S poštovanjem,

Dear Sirs,

Thank you for your Proforma Invoice No. 234. We are pleased to enclose our order No. 765 for 500 "Triplex" TV sets.

We have instructed our bank, the Commercial Bank of Belgrade to open an irrevocable letter of credit in your favor for US$ 5,000 valid until 25th March, 1995. This credit will shortly be confirmed by our bank's correspondent in London. You are authorized to draw a 60 day draft on our bank against this credit for the amount of your invoice. Before accepting the draft, our bank will require you to produce the following documents:

A full set of clean Bills of Lading

Commercial Invoice x 5 copies

Insurance Certificate x 2 copies

We would be grateful if you would ensure that punctual shipment is made within the validity of the L/C.

Yours faithfully,

F:\Biznis\Placanje putem akreditiva Prihvatanje placanja akreditivom.txt

Poštovana gospodo,

Zahvaljujemo na vašoj porudžbini br. 123 od 2. decembra. S obzirom da imamo dovoljne zalihe tranzistorskih aparata, možemo da izvršimo isporuku u roku.

Odgovara nam plaćanje putem neopozivog akreditiva i naplatićemo menicu u roku od 60 dana na teret vaše banke.

Trenutno očekujemo da stigne vaš akreditiv. Nakon njegovog prispeća, obavićemo neophodne pripreme za isporuku vaše porudžbine.

S poštovanjem,

Dear Sirs,

We would like to thank you for your order No. 123 of December 2. As we have adequate stocks of transistor radios, your delivery date can be met.

Payment by irrevocable letter of credit is convenient for us, and we shall draw a 60 day bill on your bank.

We are now awaiting the arrival of your L/C, on receipt of which we will make the necessary arrangements for the shipment of your order.

Yours faithfully,

F:\Biznis\Placanje putem akreditiva Znatno kasnjenje akreditiva.txt

Poštovana gospodo,

Veza: Naša potvrda porudžbine br. YZ2

Pozivamo se na robu navedenu u našoj potvrdi porudžbine br. YZ2 i želimo da vam skrenemo pažnju na činjenicu da se datum isporuke približava, a mi još uvek nismo primili vaš akreditiv. Molimo vas da preduzmete maksimalne napore da otvorite akreditiv, tako da neometano možemo da realizujemo vašu porudžbinu.

Da bismo izbegli naknadne izmene, molimo vas da se potrudite da odredbe akreditiva budu tačno u skladu sa uslovima ugovora.

Očekujemo ubrzo vaše povoljne vesti.

S poštovanjem,

Dear Sirs,

Re: our Sales Confirmation No. YZ2

With reference to the goods under our Sales confirmation No. YZ2, we would like to draw your attention to the fact that although the date of delivery is approaching, we have not yet received your Letter of Credit. We would be grateful if you would do your utmost to provide us with a L/C so that we may execute your order smoothly.

In order to avoid any subsequent amendments, we would appreciate it if you checked that the L/C stipulations are in exact accordance with the terms of the Contract.

We hope to receive favorable news regarding this matter shortly.

Yours faithfully,

F:\Biznis\Ponuda bez obaveze Ponuda uz uslov konacne potvrde.txt

Poštovani gospodine,

Predmet: Vuneno ćebe "Stars"

Zahvaljujemo na vašem dopisu od 10. marta u kojem se interesujete za naše vuneno ćebe "Stars".

Zadovoljstvo nam je da vam na vaš zahtev dostavimo ponudu, uz uslov naše konačne potvrde, kako sledi:

Artikal: Vuneno ćebe marke "Stars" br. 55.

Veličina: 185 x 210 cm

Boja: Crvena

Količina: 200 kom

Cena: USD 40 komad CIF Montreal.

Isporuka: U toku avgusta/septembra

Plaćanje: 100% putem neopozivog akreditiva u našu korist plativog menicom po viđenju koji treba da bude kod prodavca mesec dana pre isporuke i da važi za naplatu u Kini do četri dana nakon isporuke.

Kao što možete da vidite iz kataloga koji smo vam poslali u februaru, naše ćebe predstavlja idealnu kombinaciju topline, mekoće i lakog održavanja. Sigurni smo da ćete ostvariti unosan posao.

Očekujemo vaš hitan odgovor.

S poštovanjem,

Dear Sir,

Re: "Stars" Woolen Blanket

Thank you for your letter of March 10, in which you express your interest in our "Stars" woolen blanket .

At your request, we are pleased to make you the following offer subject to our final confirmation:

Commodity: "Stars" Brand Woolen Blanket No. 55.

Size: 185 x 210 cm

Color: Red

Quantity: 200 pcs

Price: US$ 40 each piece CIF Montreal.

Shipment: During August/September

Payment: By 100% confirmed, irrevocable letter of credit in our favor payable by draft on sight to reach the sellers one month before shipment and remain valid for negotiation in China four days after shipment.

As you will have realized from the catalogue we sent you in February, our blanket is a perfect combination of warmth, softness, and easy care. We are confident that you will be able to profit from our product.

We look forward to your prompt reply.

Yours faithfully,

F:\Biznis\Ponuda bez obaveze Ponuda sa predlogom sastanka.txt

Poštovani g. Smith,

Saznali smo da ste zainteresovani da nađete redovnog isporučioca pečurki (vrganja).

Raspolažemo sa modernim postrojenjem za preradu pečurki i možemo da vas snabdevamo sušenim proizvodom vrhunskog kvaliteta. Naši tromesečni kapaciteti su 10000 kilograma sušenog proizvoda.

U prilogu vam dostavljamo cenovnik i fitosanitarni certifikat.

U mogućnosti smo da ponudimo dugoročnu saradnju i predlažemo sastanak da bismo razmotrili sve pojedinosti našeg sporazuma.

Očekujemo hitan odgovor.

Srdačno vaš,

Dear Mr. Smith,

It has come to our attention that you are interested in finding a regular supplier of mushrooms (edible boletus).

We have a well developed mushroom processing facility and are able to supply you with top quality dried products. Our quarterly capacity is 10,000 kilos of dried product.

Please find enclosed our current price list along with the relevant phitosanitary certificate.

We are in a position to offer a long-term cooperation and would like to meet with you at your convenience to discuss this matter in greater detail.

We look forward to your prompt reply.

Yours sincerely,

F:\Biznis\Ponuda bez obaveze Ponuda na osnovu istrazivanja trzista.txt

Poštovana gospodo,

Mi smo proizvođači kompletnog asortimana sredstava za čišćenje i održavanje domaćinstva "SUNGOLD".

Istraživanje tržišta je pokazalo da postoji nedostatak proizvoda vrhunskog kvaliteta u ovoj oblasti. Uvereni smo da bi naši proizvodi lako mogli da popune tu prazninu. Sigurni smo da naši proizvodi zadovoljavaju najstrožije zahteve kako tržišta, tako i propisa.

Za sve informacije u vezi sa našim proizvodima, obratite se Odeljenju za marketing, g. Jovanoviću na telefon 555 666.

S poštovanjem,

Dear Sirs,

Our company manufactures the entire range of "SUNGOLD" household cleaning agents.

Market research has shown that there is a shortage of high quality products in this area and we believe that our line could easily fill this space. We are certain that our products meet the highest requirements set forth both by the market and regulations controls.

Should you require any further information concerning our products, please do not hesitate to contact Mr. Jovanovic from our marketing department on 555 666.

Yours faithfully,

F:\Biznis\Ponuda bez obaveze Ponuda drzavnom organu.txt

MINISTARSTVO ZA POLJOPRIVREDU

REPUBLIKA GANA

Predmet: Ponuda

Poštovana gospodo,

Odgovaramo na vaš poziv da damo ponudu za isporuku 400 traktora, koji je vaša vlada objavila 5. septembra.

U mogućnosti smo da zadovoljimo sve vaše zahteve, kao i da obezbedimo redovnu isporuku rezervnih delova i pribora u periodu od narednih dvadeset godina.

Cene zavise od tipa traktora i nalaze se u prilogu zajedno sa svim tehničkim podacima.

Nemojte se ustručavati da nam se obratite ukoliko želite bilo kakve dodatne informacije.

S poštovanjem,

MINISTRY OF AGRICULTURE

REPUBLIC OF GHANA

Subject: Offer

Dear Sirs,

We are writing with reference to your invitation to bid for the supply of 400 tractors your Government published on September 5.

We are in a position to meet all your requirements as well as to provide a regular supply of spare parts and accessories for at least twenty years.

Our prices vary according to the type of tractor and are enclosed herewith on a separate sheet together with the technical data.

Should you require any more information, please do not hesitate to contact us.

Yours faithfully,

F:\Biznis\Porudzbine Hitna porudzbina.txt

Poštovani gospodine,

Hitno su nam potrebne sledeće pozicije navedene u vašem najnovijem katalogu i bili bismo vam zahvalni da našu porudžbinu odmah uzmete u obradu.

Došlo je do zastoja u našoj proizvodnji usled kvara mašine i naš tehničar me je obavestio da te delove možemo da poručimo samo kod vas.

U prilogu vam dostavljam uplatnicu koja pokriva sve troškove naše porudžbine i troškove prevoza.

Molim vas da delove pošaljete najbržim putem, po mogućstvu kurirskom službom.

Unapred zahvaljujem na vašoj brzoj obradi ove porudžbine.

S poštovanjem,

Dear Sir,

We urgently need the following items listed in your current catalog and would appreciate your rushing this order.

Our machine is down and our technician has informed me that we can only order these parts from you.

A money order is attached herewith to cover the full costs of our order and shipping charges.

Please send the parts by fastest means possible, preferably

courier service.

Thank you in advance for your prompt attention to this order.

Respectfully yours

F:\Biznis\Porudzbine Isporuka sa lagera.txt

Poštovana gospodo,

Zahvaljujemo na vašoj ponudi od 3. januara i na uzorcima mebl štofova. Kvalitet i cena nam odgovaraju i zadovoljstvo nam je da plasiramo porudžbinu za sledeće pozicije, podrazumevajući da će biti isporučene sa lagera po navedenim cenama:

Količina Broj dezena Cene

30.000 m 151 US$ 12/m

40.000 m 154 US$ 15/m

30.000 m 158 US$ 18/m

Očekujemo da ćemo imati dobro tržište za gore navedenu robu i nadamo se da ćemo kod vas plasirati velike porudžbine u bliskoj budućnosti.

Naši uobičajeni uslovi plaćanja su putem akreditiva i nadamo se da su vam prihvatljivi.

S poštovanjem,

Dear Sirs,

We thank you for your quote of January 3 together with the patterns of upholstery fabrics. We find both the quality and price satisfactory and are pleased to place an order for the following items on the understanding that they will be supplied from stock at the prices quoted:

Quantity Pattern No. Prices

30.000 m 151 US$ 12/m

40.000 m 154 US$ 15/m

30.000 m 158 US$ 18/m

We expect to find a good market for the above and hope to place large orders with you in the near future.

Our usual terms of payment are by L/C and we hope you will find this satisfactory.

Yours faithfully,

F:\Biznis\Porudzbine Kancelarijski materijal.txt

Poštovana gospodo,

Zahvaljujemo na vašoj ponudi za isporuku kancelarijskog materijala. Molimo vas da nam odmah pošaljete:

- 50 kutija upijajućeg papira

- 100 kutija papira za kopiranje

- 500 kutija koverata

Napominjemo da nam je isporuka neophodna do 5. aprila.

Ukoliko se ova prva porudžbina realizuje na zadovoljavajući način, naše buduće poslove ćemo obavljati sa vama.

S poštovanjem,

Dear Sirs,

We would like to thank you for your quote for stationary supplies. We would be grateful if you would send us the following at once:

- 50 boxes of blotting paper

- 100 boxes of copy paper

- 500 boxes of envelopes

Please note that delivery is required by April 5th without fail.

Should this first order be dealt with satisfactorily, we will place further orders with you in the future.

Yours faithfully,

F:\Biznis\Porudzbine Porudzbina za gotovinsko placanje.txt

Poštovana gospodo,

Mi smo velika prodavnica koja se bavi maloprodajom računarskog pribora u najvećem trgovačkom centru u Beogradu. Prošle nedelje smo posetili vaš štand na Sajmu elektronike i bili smo impresionirani širokim asortimanom vaše ponude. Vaš predstavnik nam je dao cenovnik i obavestio nas o pojedinostima rabata koji se odobrava kupcima na veliko.

Želeli bismo da, za početak, plasiramo manju porudžbinu od 500 flopi diskova. Naš uobičajen način plaćanja je gotovinski uz prezentaciju dokumenata kod Komercijalne banke, Beograd.

Molimo vas da obavestite našeg direktora prodaje da li ste u mogućnosti da isporuku izvršite sa lagera. U tom slučaju bismo očekivali isporuku pre kraja ovog meseca, pošto sledećeg meseca zatvaramo radnju zbog letnjeg odmora.

Očekujemo vašu hitnu potvrdu porudžbine.

S poštovanjem,

Dear Sirs,

We are a large retail computer accessories store in the largest shopping center in Belgrade. We visited your stand at last week's Electronics Fair and were impressed by your wide range of products on offer. Your representative supplied us with a price list and details concerning the discount available to wholesale buyers.

We would like to place an initial small order of 500 disc drives. Our customary form of payment is cash against documents to Commercial Bank, Belgrade.

We would be grateful if you would inform our Sales Manager whether you are able to supply from stock. Should that be the case, we would expect delivery before the end of this month as next month we are closing for the summer vacation.

We look forward to your prompt acknowledgment.

Yours faithfully,

F:\Biznis\Porudzbine Propratno pismo.txt

Poštovana gospodo,

Zahvaljujemo na vašem brzom odgovoru na naš upit za Ni-Ca baterije.

Prilažemo zvaničnu porudžbinu za 10 Ni-Ca baterija, koje, kako smo shvatili, možete da isporučite sa lagera.

Bićemo vam veoma zahvalni za brzu realizaciju ove porudžbine.

S poštovanjem,

Dear Sirs,

We would like to thank you for your prompt reply to our inquiry for Ni-Ca batteries.

We have pleasure in enclosing our official order for 10 Ni-Ca batteries, which we understand you can supply from stock.

Your early attention to this order will be appreciated.

Yours faithfully,

F:\Biznis\Poslovna saradnja Izvoz lekovitog bilja.txt

Poštovani gospodine Jones,

Moja firma se već godinama bavi prikupljanjem, sušenjem i izvozom lekovitog bilja.

Naši čajevi od lekovitog bilja poznati su u više zemalja. Do sada smo izvozili u Mađarsku, Austriju i Francusku. Zainteresovani smo da sa vašom firmom ostvarimo saradnju na prodaji naših proizvoda na vašem tržištu.

U prilogu pisma vam šaljemo kataloge za naše čajeve i začine. Ukoliko ste zainteresovani, spremni smo da vam dostavimo uzorke na probu i hemijsku analizu.

S poštovanjem,

Dear Mr. Jones,

For years now my company has been dealing in gathering, drying and exporting medicinal herbs.

Our herbal teas are well known in several countries. We have exported to Hungary, Austria and France. We are now interested in a co-operation between our companies regarding the sale of our products on your market.

We have enclosed catalogues of our teas and spices for your perusal. Should you be interested, we would be willing to provide you with samples for trial and chemical analysis.

Yours sincerely,

F:\Biznis\Poslovna saradnja Obuka servisera.txt

Poštovani gospodine Mathews,

Naša firma, kao što vam je poznato, već nekoliko godina ugrađuje vaše motore u pumpe za navodnjavanje koje proizvodimo.

Pošto redovno vršimo i servisiranje naših proizvoda, zainteresovani smo da pošaljemo dva naša servisera na kurs održavanja vaših motora. Spremni smo da snosimo troškove njihovog boravka u vašoj zemlji.

Što se tiče obuke, nadamo se da ste spremni da je obavite gratis. To bi bio veliki doprinos našoj poslovnoj saradnji.

S poštovanjem,

Dear Mr. Mathews,

As you are aware our company has been installing your engines into irrigation pumps that we manufacture for several years.

Since we also conduct regular servicing of our products we are interested in sending two of our service operators on a course regarding the maintenance of your engines. We are willing to cover the cost of their stay in your country.

We would be grateful if you were willing to provide the training free of charge. We would consider this a great contribution to our business co-operation.

Yours sincerely,

F:\Biznis\Poslovna saradnja Otvaranje servisa.txt

Poštovana gospodo,

Naša firma se bavi popravkom video opreme već deset godina. Za to vreme ostvarili smo zavidan uspeh na našem tržištu. Mi servisiramo oko 70% celokupne video opreme u SRJ.

Zainteresovani smo da postanemo ovlašćeni serviser vaših kamera za tehničko obezbeđenje. Molim vas da nas obavestite o potrebnim uslovima.

S poštovanjem,

Dear Sirs,

Our company has been in the video equipment repair business for some ten years. Throughout this period we have been highly successful in our market. We service approximately 70% of all video equipment in the FRY.

We are interested in becoming authorised servicers of your technical surveillance cameras and would be grateful if you would send us your terms.

Yours faithfully,

F:\Biznis\Poslovna saradnja Ovlasceni trening centar.txt

Poštovana gospodo,

Naše preduzeće se bavi edukacijom u oblasti softvera već 12 godina. Za to vreme iz naših učionica izašlo je preko 3000 stručnjaka iz oblasti programiranja, kompjuterske obrade slike i rada sa bazama podataka.

Veoma smo zainteresovani da postanemo ovlašćeni trening centar za vaš softver koji je sve popularniji kod nas.

Mi smo do sada ovlašćeni za obuku od firmi kao što su XX i YY koje, kao što vam je poznato, predstavljaju značajne proizvođače u ovoj oblasti.

Molimo vas da ovu ponudu što pre uzmete u razmatranje.

S poštovanjem,

Dear Sirs,

We have been active in software education for 12 years and have during this time trained over 3,000 experts in the field of programming, computer image processing and working with data bases.

We are very interested in becoming the authorised training center for your software which is becoming more and more popular in our country.

We have been the authorised training center for companies such as XX and YY which, as you know, are highly important producers in this field.

We would be grateful if you would give our proposal due consideration and look forward to hearing from you regarding this matter in the near future.

Yours faithfully,

F:\Biznis\Poslovna saradnja Preuzimanje rezervnih delova.txt

Poštovani gospodine Miles,

Nažalost, već duže vreme nismo bili u kontaktu. Ja sam, naime, bio u velikom poslu oko preseljenja servisa u nove prostorije.

Povodom Sajma tehnike, boraviću u vašoj zemlji od 15-25. januara 2000.

Voleo bih da se tom prilikom sastanemo i prodiskutujemo našu uspešnu saradnju. Takođe bih želeo da tom prilikom lično podignem rezervne delove za vaše proizvode prema priloženoj specifikaciji.

Prilog: specifikacija delova sa fabričkim brojevima.

Iskreno vaš,

Dear Mr. Miles,

We have been out of touch, unfortunately, for quite some time. I have been very busy with moving my service shop to new premises.

I will be visiting your country on January 15, 2000 for the Technology Fair and will be staying until 25th.

I would like very much to meet with you during my visit to discuss our successful co-operation. I would also like to use this opportunity to personally collect the spare parts for your products as per the enclosed specification.

Enclosure: specification of parts with factory numbers

Yours sincerely,

F:\Biznis\Poslovna saradnja Trazenje informacija odgovor.txt

Poštovani gospodine Anderson,

Žao nam je što nismo u mogućnosti da vam mnogo pomognemo u vezi sa firmom koju ste naveli u vašem dopisu od 5. februara.

Tačno je da smo sa tom firmom poslovali u periodu 1994-95, međutim, iznos o kojem se radilo nije bio velik, a ni računi nisu vođeni na zadovoljavajući način.

Molimo vas da ove informacije tretirate kao strogo poverljive.

S poštovanjem,

Dear Mr. Anderson,

We regret that we are unable to be of much assistance with regard to the firm mentioned in your letter of February 5th.

It is true that we did business with them during the period 1994-95, but the amount involved was not large and accounts were not always satisfactorily kept.

We would appreciate it if you would keep this matter in the strictest confidence.

Yours sincerely,

F:\Biznis\Poslovna saradnja Trazenje informacija.txt

Poštovana gospodo,

Dobili smo iznenadnu ponudu od firme Star, London sa kojom poslujete i oni su nam dali vaše ime kao referencu.

Bili bismo vam zahvalni na sledećim informacijama:

1. Koliko dugo poslujete sa ovom firmom?

2. Koje ste ograničenje zaduženja utvrdili za njihov račun?

3. Koliko brzo se ispunjavaju uslovi?

4. Koje je trenutno stanje neisplaćenih dugovanja?

Sve informacije koje nam dostavite će biti tretirane kao strogo poverljive, a troškove nastale na osnovu ovog upita ćemo rado platiti po dobijanju vašeg računa.

Unapred vam zahvaljujemo na pomoći.

S poštovanjem,

Dear Sirs,

We have received a sudden bid from Star Company, London, with whom you are currently doing business and the firm has given us your name as a reference.

We would appreciate it if you would provide us with the following information:

1. How long have you been in business relations with the firm?

2. What credit limit have you placed on their account?

3. How promptly are terms met?

4. What amount is currently outstanding?

Any information you may give us will be treated as strictly confidential and any expenses accruing from this inquiry will be gladly paid by us upon receipt of your bill.

We would like to thank you in advance for your assistance in this matter.

Yours faithfully,

F:\Biznis\Potvrda porudzbine Jednostavna potvrda.txt

Poštovani gospodine,

Ovim potvrđujemo da će sve pozicije koje ste naveli i poručili vašim dopisom od 25 januara biti isporučene u zahtevanim količinama.

S poštovanjem,

Dear Sir,

This is to confirm shipment of all items listed and ordered in your letter of January 25.

Yours faithfully,

F:\Biznis\Potvrda porudzbine Potvrda sa nacinom isporuke.txt

Poštovana gospodo,

Zahvaljujemo na vašoj porudžbini čarapa od 15. januara i zadovoljstvo nam je što ćete biti naši kupci.

Potvrđujemo isporuku čarapa po cenama koje su navedene u vašem dopisu i organizujemo isporuku sledeće nedelje avionskim prevozom. Sigurni smo da ćete biti zadovoljni robom kada stigne do vas.

Možda niste upoznati sa činjenicom da trgujemo širokim asortimanom robe, stoga vam prilažemo naš katalog i nadamo se da će realizacija vaše prve porudžbine dovesti do daljeg poslovanja među nama i označiti početak uspešnog poslovnog odnosa.

S poštovanjem,

Dear Sirs,

We were pleased to receive your order of January 15 for stockings and welcome you as one of our customers.

We can confirm supply of the stockings at the prices quoted in your letter and are arranging for dispatch next week by air freight. When the goods reach you we feel confident that you will be completely satisfied with them.

As you may not be aware of the wide range of goods we deal in, we are enclosing a copy of our catalogue and hope that our handling of your first order with us will lead to further business between us and mark the beginning of a successful working relationship.

Yours faithfully,

F:\Biznis\Potvrda porudzbine Potvrda bez roka isporuke.txt

Poštovani gospodine,

Zahvaljujemo na vašoj porudžbini Sony video rekordera. Vaša porudžbina je u obradi i trebalo bi ubrzo da vam bude dostavljena.

Zadovoljstvo nam je što možemo da konstatujemo da potražnja za proizvodima firme Sony nastavlja da raste. U prilogu vam dostavljamo literaturu u kojoj su opisani novi modeli koji mogu da vam budu interesantni.

S poštovanjem,

Dear Sir,

Thank you for ordering the Sony Video Recorder. We are processing your order and you should receive it shortly.

We are happy to say that the demand for Sony products continues to grow. We have taken the liberty of enclosing some literature describing new designs that may be of interest to you.

Yours faithfully,

F:\Biznis\Potvrda porudzbine Trazenje avansa.txt

Poštovana gospodo,

Zahvaljujemo se na vašoj porudžbini od 7. aprila. Žao nam je što moramo da vas obavestimo da je potrebno da pre isporuke primimo 100% avansnu uplatu uključujući 10% za troškove prevoza.

Robu ćemo predati prevozniku odmah po dobijanju uplate.

Očekujemo vaš odgovor da bismo mogli da izvršimo vašu porudžbinu bez daljeg odlaganja.

S poštovanjem,

Dear Sirs,

Thank you for your order of April 7th. We regret to have to inform you that we need to receive a 100% payment including 10% shipping charge before we can make the delivery.

As soon as we receive the payment we will release the goods to the carrier.

We look forward to hearing from you so that we can ship your order without further delay.

Respectfully yours,

F:\Biznis\Prekid poslovne saradnje Prekid zbog visokih cena.txt

Poštovana gospodo,

Nedavni porast cena robe koju nam isporučujete primorao nas je da potražimo drugi izvor snabdevanja. Pronašli smo drugog snabdevača koji je u stanju da ispuni naše zahteve po daleko nižim cenama. Iz tog razloga želimo da raskinemo ugovor sa vama počev od 1. januara. Ovu odluku smo doneli svesni izuzetne konkurencije u našem poslu i potrebe da troškove svedemo na najniži mogući nivo.

Cenimo dobre poslovne odnose koje smo sa vama imali i želimo vašoj firmi uspeh u budućnosti.

S poštovanjem,

Dear Sirs,

The recent price increase for the goods you supply us with has forced us to look for another supplier. We have found another supplier able to meet our needs at significantly lower prices. We therefore wish to terminate our current contract with you effective from January 1. We have reached this decision in the full awareness of the extremely competitive nature of our business and the need to keep costs at the lowest possible level.

We appreciate the good business relationship we have shared and wish your company every future success.

Yours faithfully,

F:\Biznis\Prekid poslovne saradnje Prekid zbog loseg kvaliteta.txt

Poštovani gospodine,

Veoma je teško prekinuti dugogodišnji poslovni odnos, međutim, usluga i kvalitet koje vaša firma nudi drastično su opali u poslednjih par meseci. Shodno tome, ne preostaje nam ništa drugo nego da nađemo novi servis.

Želimo vam sve najbolje i nadamo se da možemo da se rastanemo kao prijatelji.

S poštovanjem,

Dear Sir,

It is very difficult to end a long-standing business relationship; however, the service and the quality offered by your company have drastically deteriorated over the last months. Consequently, we are left with no other option but to find a new service company.

We wish you the best and hope that we can part on amicable terms.

Yours faithfully,

F:\Biznis\Profaktura Slanje profakture.txt

Poštovana gospodo,

Kao što ste tražili u svom dopisu od 5. januara, šaljemo vam zahtevane profakture u tri primerka. Napominjemo da naša ponuda važi do 15. novembra. Očekujemo hitnu dostavu vaše profakture.

Za vašu informaciju, garniture se dobro prodaju i dobili smo mnogo upita u vezi sa njima. Molimo vas da neophodne korake preduzmete bez odlaganja.

S poštovanjem,

Dear Sirs,

As requested in your letter of January 5, we are sending you herewith the required Proforma Invoice in triplicate. Please note that our offer remains valid until November 15. We look forward to receiving your order at an early date.

For your information, our sets are selling fast and there have been numerous inquiries for them. Please take the necessary steps without delay.

Yours faithfully,

F:\Biznis\Profaktura Zahtevanje profakture.txt

Poštovana gospodo,

Zahvaljujemo na uzorku koji ste nam poslali.

Ukoliko vam je cena od USD 3.50 po garnituri prihvatljiva za isporuku FOB Toronto, molimo vas da nam dostavite vašu profakturu, a mi ćemo da plasiramo porudžbinu za 500 garnitura XY-100. Ne očekujemo nikakve probleme oko dobijanja neophodne dozvole od naših organa. Nakon odobrenja navedene dozvole, otvorićemo neopoziv akreditiv u vašu korist.

Bili bismo vam vrlo zahvalni za brzo reagovanje po ovom pitanju.

S poštovanjem,

Dear Sirs,

We were pleased to receive your sample and would like to express our thanks.

Should you find US$ 3,50 per FOB Torino set acceptable, please send us your Proforma Invoice and we will be ready to place an order for 500 XY-100 sets. We do not envisage any problems obtaining the necessary import license from our authorities. As soon as the said license is approved, we will establish an irrevocable Letter of Credit in your favor.

Your prompt attention to this matter will be appreciated.

Yours faithfully,

F:\Biznis\Promena cena Pojeftinjenje sirovina.txt

Poštovani gospodine Jones,

Sa zadovoljstvom vas obaveštavamo da je došlo do sniženja cena naših proizvoda od kože. Do sniženja je došlo zbog pojeftinjenja sirove kože na našem tržištu nastalom kao posledica povećane ponude.

Sada smo u poziciji da vam ponudimo sniženje cena za 8% na sve buduće isporuke

S poštovanjem,

Dear Mr. Jones,

It gives us great pleasure to inform you that the prices of our leather goods have been reduced . The reduction in price is due to the drop in the price of raw hide on our market resulting from increased supplies.

We are now in a position to offer you an 8% price reduction on all future deliveries.

Yours sincerely,

F:\Biznis\Promena cena Poskupljenje sirovina.txt

Poštovani gospodine,

Žao nam je što naglo rastući troškovi sirovina iziskuju da od 1. septembra povećamo cenu kompletnog asortimana obuće za 10%.

Sve smo pokušali da izbegnemo ovo povećanje cena, međutim, odbijamo da pravimo kompromise kada je u pitanju kvalitet. Ovo nam je jedino rešenje. Sigurni smo da ćete se složiti da ne bi trebalo žrtvovati kvalitet cipela Zorić.

Radujemo se još jednoj godini saradnje sa vama.

S poštovanjem,

Dear Sir,

We regret to inform you that rapidly rising costs for raw materials have necessitated an increase in the price of all our footwear by 10%, effective from September 1.

We have made every attempt to avoid this increase, but since we refuse to compromise on quality this is our only recourse. We feel confident that you will agree that the quality of Zoric shoes should not be sacrificed.

We look forward to another year of association with you.

Yours sincerely,

F:\Biznis\Promena cena Poskupljenje zbog poreza.txt

Poštovani gospodine Jones,

Sa žaljenjem vas obaveštavamo da smo prinuđeni da povećamo cene naših proizvoda za 7%.

Do povišenja cena dolazi zbog povećanja poreza. Kako su naše cene i inače veoma niske, nismo u stanju da ih, uz povećanje poreza, održimo u ranijim granicama.

Nadamo se da ćete imati razumevanja za naše teškoće.

S poštovanjem,

Dear Mr. Jones,

We regret to have to advise you that we have been forced to raise the prices of our products by 7%.

The rise is as a direct result of increased taxes. We have always prided ourselves on keeping our prices very low, but due to the recent tax increase we are now unable to keep them within the former limits.

We would like to thank you in advance for your understanding in this matter.

Yours sincerely,

F:\Biznis\Promena cena Snizenje cena.txt

Poštovana gospodo,

Sa zadovoljstvom vas obaveštavamo da smo u poziciji da vam ponudimo ceo asortiman naših proizvoda po znatno nižim cenama.

Kako je naša vlada smanjila visinu uvoznih carinskih tarifa na proizvode od vune, mi smo zaključili novi ugovor sa našim australijskim dobavljačem i imamo zadovoljstvo da na vas prenesemo ostvarenu uštedu. Očekujemo da će se cene za većinu zimske konfekcije smanjiti za cca 5%.

Uskoro ćete dobiti novi katalog sa cenama. U međuvremenu vas obaveštavamo da će smanjene cene važiti za sve porudžbine poslate nakon 15. septembra.

Drago nam je što možemo da zadovoljimo vašu potražnju za kvalitetnom zimskom konfekcijom po najnižim mogućim cenama.

S poštovanjem,

Dear Sirs,

We are pleased to inform you that we are now in a position to offer you considerable price reductions on all our products.

Since the government has eased import tariffs on wool products, we have negotiated a new agreement with our Australian supplier and are pleased to pass the savings on to you. We anticipate that the prices on most winter clothing will be reduced by about 5%.

You will receive a new price catalogue in the near future. In the meantime, rest assured that the reduced prices apply to all orders made after September 15.

It is a pleasure to meet your needs for quality winter wear at the lowest possible prices.

Yours sincerely,

F:\Biznis\Propratna pisma Dostava ceka.txt

Poštovani gospodine,

U prilogu vam dostavljam ček na USD 250 na ime godišnje pretplate za vaš časopis "Architect Monthly".

Moja adresa i drugi podaci su upisani na vašem formularu za pretplatu.

Očekujem prvi primerak vaše publikacije.

S poštovanjem,

Dear Sir,

Please find enclosed a check for US$ 250, which represents my payment for a yearly subscription to "Architect Monthly".

Should you require them, you will find my address and other details on your subscription form.

I look forward to receiving my first copy of your publication.

Yours faithfully,

F:\Biznis\Propratna pisma Dostava kataloga.txt

Poštovani g. Jones,

Upravo je objavljen naš katalog za sezonu proleće/leto 2000 i šaljem vam dva primerka zasebnom poštom.

Veoma smo zadovoljni rezultatom i nadamo se da će vam se dopasti novo vizuelno rešenje i boje.

S poštovanjem,

Dear Mr. Jones,

Our catalogue for the season spring/summer 2000 has just been published and I am mailing you two copies in a separate package.

We are pleased with the result and hope you will like the new layout and the colors.

Yours sincerely,

F:\Biznis\Propratna pisma Dostava ugovora.txt

Poštovani g. Jones,

Prilažem original i kopiju revidiranog ugovora o zakupu.

Mislim da novi ugovor obuhvata sve izmene o kojima smo razgovarali prošle nedelje. Ukoliko ste saglasni, molim vas da potpišete oba primerka i dostavite mi original (koverta priložena).

Radujemo se što ćemo imati mogućnost da pružimo usluge navedene u ugovoru i da ostvarimo dobar odnos između naše dve organizacije.

S poštovanjem,

Dear Mr. Jones,

Please find enclosed the original as well as an extra copy of the revised leasing agreement.

I feel confident that the new agreement covers all the changes we discussed last week. Should it meet with your approval, please sign both copies and return the original to me (sae. enclosed).

We look forward to providing the services outlined in the contract and to a very cordial relationship between our two organisations.

Yours sincerely,

F:\Biznis\Rabat i provizija Dodatni rabat.txt

Poštovana gospodo,

Zahvaljujemo na vašoj ponudi od 5. januara. Saglasni smo sa vašom cenom, ali nas interesuje da li ste spremni da nam odobrite rabat od 5% za količinu od 3.000.

Napominjemo da isporuka obavezno mora da se izvrši do 25 februara.

S poštovanjem,

Dear Sirs,

Thank you for your offer of January 5. We agree to your price, but would like to know if you are prepared to grant us a discount of 5% for bulk orders of 3,000.

Please note that delivery is required by February 25 without fail.

Yours faithfully,

F:\Biznis\Rabat i provizija Odgovor na trazenje rabata.txt

Poštovani gospodine Stevens,

Bilo mi je zadovoljstvo da čujem vaše visoko mišljenje o našem kalkulatoru model WP 101.

Nudimo rabat od 15% na porudžbine od 40 ili više kalkulatora. U prilogu vam dostavljam neispunjenu porudžbenicu ukoliko želite da iskoristite ovu ponudu.

U priloženoj brošuri su dati svi podaci o servisiranju, garancijama i sličnom.

Hvala vam na interesovanju koje ste pokazali za naš proizvod. Za bliže informacije pozovite me na broj +38111 666 555.

S poštovanjem,

Dear Mr. Stevens,

I was pleased to hear your high opinion of our calculator model WP 101.

We offer a discount of 15% on orders of 40 or more calculators. I have enclosed an order form should you wish to take advantage of this offer.

The enclosed brochure provides full details regarding service, warranties and the like.

We would like to thank you again for the interest you have shown in our product. Should you require any further information, please do not hesitate to contact me on +38111 666 555.

Yours sincerely,

F:\Biznis\Rabat i provizija Popust zbog reklame.txt

Poštovana gospodo,

Zahvaljujemo na vašoj ponudi broj 345 od 23. marta. Vaši uslovi su nam prihvatljivi, ali bismo želeli povoljniju cenu. S obzirom da planiramo da pustimo seriju od 15 uzastopnih reklama, želeli bismo da znamo koliki popust možete da nam odobrite u tom slučaju.

Očekujemo hitan odgovor.

S poštovanjem,

Dear Sirs,

Many thanks for your offer Ref. No. 345 of March 23. We find your terms acceptable but would like to negotiate the price. As we propose to run a series of 15 consecutive advertisements, we would like to know what discount you could offer under such circumstances.

We look forward to your prompt reply in this matter.

Yours faithfully,

F:\Biznis\Rabat i provizija Rabat zbog vecih narudzbi.txt

Poštovana gospodo,

Molimo vas da nam dostavite vaš katalog i tekuće cene za obuću. Zainteresovani smo kako za mušku, tako i za žensku i dečju obuću.

Mi smo jedni od vodećih trgovaca obućom u našem gradu i imamo filijale u osam obližnjih gradova. Ukoliko kvalitet vaše obuće zadovoljava, a cene budu povoljne, očekujemo da ćemo plasirati redovne porudžbine za relativno velike količine.

Interesuje nas da li možete da nam odobrite poseban rabat pod ovim uslovima. To bi nam omogućilo da održavamo niže prodajne cene koje su bile važan faktor u porastu našeg poslovanja. Sa svoje strane, mi bismo bili spremni da plasiramo porudžbine za garantovan godišnji minimalan promet o kome bismo se zajedno dogovorili.

S poštovanjem,

Dear Sirs,

We would be grateful if you would send us a copy of your catalogue and current price-list for footwear. We are interested in footwear for men, women and children.

We are one of the leading footwear retailers in this city and have branches in eight neighboring towns. Should the quality of your shoes be satisfactory and the prices competitive, we expect to place regular orders for fairly large quantities.

In these circumstances, we would like to know whether you are able to offer us a special discount. This would enable us to maintain the low selling prices that have been an important reason for the growth of our business. In return, we would be prepared to place orders for a guaranteed annual minimum turnover, the figure to be mutually agreed.

Yours faithfully,

F:\Biznis\Rabat i provizija Zahtev za vecu proviziju.txt

Poštovana gospodo,

Obraćam vam se u vezi našeg ugovora koji ističe krajem ovog meseca. Zainteresovani smo za obnavljanje ugovora za dodatnih godinu dana, ali smatramo da treba ponovo razmotriti neke uslove.

Kako se vidi iz priloženog godišnjeg izveštaja, prodaja vaših alarma za zaštitu od krađe (za koji ste nam dali ekskluzivno zastupništvo) ostvarena je do jedva polovine vašeg plana. Imajući to u vidu, mada i dalje verujemo da proizvod ima velike tržišne potencijale, smatramo da je provizija koju ste nam plaćali isuviše niska. Provizija od najmanje 12% od neto cene bi bila mnogo razumnija za sledeću godinu.

Pored toga, smatramo da bi budžet koji ste predvideli za marketing trebalo udvostručiti kako bi se omogućilo proširenje medijske pokrivenosti.

Nadamo se da su vam ovi uslovi prihvatljivi i molimo vas da shodno tome sačinite novi ugovor.

S poštovanjem,

Dear Sirs,

I am writing in connection with our contract which expires at the end of this month. We are interested in renewing it for another year but feel that certain terms should be renegotiated.

As the enclosed annual report shows, sales of your burglar alarm (for which you have given us sole agency) amounted to barely one half of your initial projection. In light of this, and although we still believe the product has great market potential, the commission you have been paying us, is rather low. We feel that for the upcoming year a minimum of 12% of the net price would be more reasonable.

Furthermore, we feel that the budget you have anticipated for marketing should be doubled to permit us to expand media coverage.

We trust you find these conditions acceptable and will draw up a new contract accordingly.

Yours faithfully,

F:\Biznis\Slanje kataloga i cenovnika Cenovnik i ilustrovani katalog.txt

Poštovana gospodo,

Zahvaljujemo na interesovanju koje ste pokazali za naše Max kamere prikazane na Sajmu u Singapuru.

U priloženom cenovniku i ilustrovanom katalogu možete da nađete detalje o modelima za koje ste posebno zainteresovani.

Ilustracije će vam takođe pružiti informacije o drugim proizvodima koje izvozimo. Za naše uslove prodaje, pogledajte stranu 10 kataloga.

Naši proizvodi, posebno naše kamere, veoma su popularni u zemljama Zapadne Evrope. Zbog izvanrednog kvaliteta i niskih cena možete biti sigurni da će vam naši proizvodi pomoći da proširite tržište.

Sa zadovoljstvom očekujemo da nam se uskoro javite.

S poštovanjem,

Dear Sirs,

Thank you for your interest in our Max Cameras displayed at the Singapore Fair.

The enclosed price list and illustrated catalogue will give you details of the models in which you are especially interested.

The illustrations will also give you information about other items we export. As to our terms and conditions, please see page 10 of the catalogue.

Our products, especially our cameras, have enjoyed popularity in Western European countries. Because of their excellent quality and low prices, you can be sure that our products will enable you to expand your market.

We look forward to the pleasure of hearing from you again in the near future.

Yours faithfully,

F:\Biznis\Slanje kataloga i cenovnika Cenovnik i uzorci.txt

Poštovani gospodine Mavers,

Zahvaljujemo na vašem dopisu od 1. aprila u kojem tražite uzorke naših filtera. Poslali smo uzorke zajedno sa cenovnikom i očekujemo da ćete ih dobiti u toku nedelje.

Sigurni smo da ćete biti zadovoljni vrhunskim kvalitetom naših proizvoda, kao i konkurentnom cenom. Mi smo ponosni na naše kratke rokove isporuke, a tu činjenicu mogu da potvrde mnogi naši zadovoljni kupci čija imena možemo da dostavimo na zahtev.

Zahvaljujemo na interesovanju koje ste pokazali za našu firmu i nadamo se budućoj saradnji sa vama.

S poštovanjem,

Dear Mr. Mavers,

We would like to thank you for your letter of 1st April, requesting samples of our filters. The samples along with our current price list have been dispatched and should reach you within the week.

We feel confident that you will find our products both of the highest quality and competitive price. We pride ourselves on our prompt delivery of goods, a fact readily attested to by our many satisfied customers whose names are available upon request.

We thank you for your interest in our company and look forward to doing business with you in the future.

Yours sincerely,

F:\Biznis\Slanje kataloga i cenovnika Trazeni prospekti.txt

Poštovani gospodine,

Zahvaljujemo na vašem upitu od 3. marta. U prilogu vam dostavljamo prospekte koje ste tražili, kao i ažurirani cenovnik za kompletan asortiman magnetofona koje proizvodimo.

Molimo da nas kontaktirate ukoliko možemo da vam pomognemo.

S poštovanjem,

Dear Sir,

Thank you for your inquiry of 3rd March. Please find enclosed the prospectus you requested as well as a current price list for the full range of tape recorders we manufacture.

Please let us know if we can be of any further assistance.

Yours faithfully,

F:\Biznis\Slanje uzoraka Uzorci sa katalogom 1.txt

Poštovani gospodine Brown,

Zahvaljujemo na vašem upitu od 1. aprila u kojem tražite uzorke naših podnih pokrivača. Poslali smo uzorke zajedno sa cenovnikom i očekujemo da ćete ih dobiti u roku od par dana.

Sigurni smo da ćete biti zadovoljni kako kvalitetom, tako i cenom naših proizvoda.

Obratite nam se ukoliko možemo da vam pružimo još neku dodatnu pomoć.

S poštovanjem,

Dear Mr. Brown,

We would like to thank you for your inquiry of 1st April, requesting samples of our floor carpeting. The samples along with the price-list have been dispatched and should reach you in a couple of days.

We feel confident that you will find our products both of the highest quality and competitive price.

Do not hesitate to let us know if we can be of any further assistance.

Yours sincerely,

F:\Biznis\Slanje uzoraka Uzorci sa katalogom 2.txt

Poštovani gospodine Anderson,

Zahvaljujemo na vašem upitu od 1. juna. U prilogu vam dostavljamo prospekte koje ste tražili, kao i uzorke tkanina koje proizvodimo.

Ova roba se može odmah dobiti, jer je imamo na lageru. Preporučujemo vam da stvorite svoje zalihe sada, kada je snabdevanje moguće.

Očekujemo da ćemo sarađivati sa vama u budućnosti.

S poštovanjem,

Dear Mr. Anderson,

We would like to thank you for your inquiry of 1st June. Please find enclosed the prospectus you requested as well as samples of the upholstery fabric we manufacture.

These goods are available immediately from stock. We advise you to stock up while supplies are available.

We look forward to doing business with you in the future.

Yours sincerely,

F:\Biznis\Slanje uzoraka Uzorci sa detaljima prodaje.txt

Poštovana gospodo,

Zahvaljujemo na vašem upitu od 1. avgusta. Zadovoljstvo nam je da vam pošaljemo uzorke naše dugmadi No: 42 i 81 za zimske kapute.

Model br. 42: USD 26 po kutiji CIF Bombaj, svaka kutija

sadrži 60 dugmeta.

Model br. 81: USD 36 po kutiji CIF Bombaj, svaka kutija

sadrži 60 dugmeta.

Gorenavedene cene podležu promenama na tržištu. Za količine koje prelaze 1800 komada, nudimo smanjenje cene za 3 posto.

Ovo su izuzetno lepa dugmad i pakovana su u drvene sanduke od kojih svaki sadrži dvadeset kutija.

Isporuka će se izvršiti tri nedelje po prijemu vaše porudžbine. Naši uslovi plaćanja su menica po viđenju na osnovu neopozivog akreditiva.

Zahvaljujemo ponovo na vašem interesovanju za naše proizvode. Očekujemo vašu porudžbinu i budite sigurni da ćete odmah dobiti našu punu pažnju.

S poštovanjem,

Dear Sirs,

Thank you very much for your inquiry of 1st August. We are pleased to send you samples of our buttons No: 42 and 81 for winter coats.

Pattern No. 42: USD 26 per box CIF Bombay, each box

containing 60 buttons.

Pattern No. 81: USD 36 per box CIF Bombay, each box

containing 60 buttons.

The above prices are subject to market fluctuations. For bulk orders of more than 1,800, we offer a 3 percent discount on the price.

These buttons are of exceptional beauty and are packed in wooden cases, each containing twenty boxes.

Shipment will be made within three weeks from acceptance of your order. Our payment terms are draft at sight under an irrevocable letter of credit.

We would like to thank you again for your interest in our products. We look forward to receiving your order and assure you that it will receive our prompt and careful attention.

Yours faithfully,

F:\Biznis\Tovarna dokumenta Tovarna dokumenta.txt

TOVARNA DOKUMENTA

1. Tovarni list (potvrda i dokaz o ugovoru koje koristi drumski, železnički i vazdušni prevoznik) / neutrživ dokument /

2. Konosman /Brodski tovarni list (dokument koji se koristi za pomorski prevoz) / utrživ dokument /

3. Faktura - Profaktura / Komercijalna faktura / Konzularna faktura

4. Polisa osiguranja (Potvrda o osiguranju)

5. Potvrda o poreklu

6. Certifikat o vrednosti

SHIPPING DOCUMENTS

1. Consignment Note or Waybill (receipt and evidence of contract used by road, rail and air carriers) / non-negotiable document /

2. Bill of Lading (B/L) (document used for sea transport) / negotiable /

3. Invoice - Proforma Invoice / Commercial Invoice / Consular Invoice

4. Insurance Policy (Certificate)

5. Certificate of Origin

6. Certificate of Value

F:\Biznis\Trazenje informacija Informacije o prodavcu.txt

Poštovani gospodine,

Molim vas da nam dostavite ime i lokaciju prodavca u blizini Pariza gde bih mogao da vidim letilicu tipa Piper koja je reklamirana u časopisu Aircraft International.

Unapred vam zahvaljujem na pomoći.

S poštovanjem,

Dear Sir,

I would be grateful if you would kindly send me the name and location of a dealer near Paris where I can see the Piper aircraft which was advertised in Aircraft International.

Thanking you in advance for your assistance in this matter, I remain,

Yours faithfully,

F:\Biznis\Trazenje informacija Informacije o prirucnicima.txt

Poštovani gospodine,

Molim vas da mi pošaljete, ukoliko postoje, priručnike za izvoz za Novi Zeland i Australiju.

Ako se priručnici trenutno ne mogu dobiti, molim vas da me upišete na spisak za dostavu nakon objavljivanja.

Unapred zahvaljujem na pomoći.

S poštovanjem,

Dear Sir,

I would be grateful if you would send me, if available, export guides for New Zealand and Australia.

Should the guides be unavailable at present, I would appreciate your placing me on the mailing list to receive them upon publication at a later date.

I would like to thank you in advance for your assistance in this matter.

Yours faithfully,

F:\Biznis\Trazenje informacija Informacije o proizvodu.txt

Poštovana gospodo,

Razmišljamo da obezbedimo svakom našem trgovačkom predstavniku elektronski kalkulator. Prošle nedelje sam video demonstraciju vašeg modela WP 101 i smatram da bi taj model mogao da zadovolji naše potrebe.

Kako sam obavešten, model WP 101 se prodaje po ceni od DEM 15. Da li odobravate trgovački rabat firmama koje kupuju na veliko? Naša prvobitna porudžbina bi bila cca 1000 komada.

Potrebne su mi informacije o ceni, kao i podaci o servisiranju, garanciji, odnosno sve informacije za koje smatrate da bi mi pomogle u donošenju odluke.

S poštovanjem,

Dear Sirs,

We are considering providing each of our sales representatives with an electronic calculator. Last week I saw a demonstration of your model WP 101 and I think it would fulfill our needs.

I understand that the WP 101 sells at DM 15 and was wondering whether you allow a trade discount for companies that buy in bulk. Our initial order would be for about 1,000 items.

I would appreciate it if you could also provide me with information regarding your prices as well as details regarding service, warranties and any other information you think would help me to reach a decision.

Yours faithfully,

F:\Biznis\Upit Dorada konfekcije.txt

Poštovana gospodo,

Naša firma se bavi proizvodnjom odeće već više od dvadeset godina. Međutim, naši kapaciteti su trenutno nešto manje angažovani, pa smo zainteresovani za doradu vaših konfekcijskih proizvoda.

Naša vlada trenutno pruža značajne carinske olakšice za robu koja se uvozi radi dorade, pa bi cena na ovaj način bila veoma konkurentna.

Mi posedujemo najsavremenije mašine, a zbog trenutno niže cene radne snage proizvodi bi bili konkurentni i za izvoz na treća tržišta.

Molimo vas da nas obavestite da li ste zainteresovani za doradu vaših sledećih proizvoda:

1 xxx

2 yyy

3 zzz

Srdačno vaš,

Dear Sirs,

Our company has been in the textile business for over twenty years. However, our facilities are currently not working to maximum capacity and we would be interested in offering outward processing of your ready-to-wear textiles.

Our government provides considerable customs relief on goods imported for outward processing which would make our price highly competitive.

We work with the most modern machinery, and as a result of current lower labor costs our products would be competitive for export to outside markets.

We would be grateful if you would advise us if you are interested in outward processing of the following products:

1 xxx

2 yyy

3 zzz

Yours faithfully,

F:\Biznis\Upit Elektronske komponente.txt

Poštovana gospodo,

Od naših poslovnih partnera smo dobili nekoliko upita za niženavedenu robu i bili bismo vam zahvalni da nam pošaljete neophodne kataloge sa CIF cenama.

Magnetofoni

Tranzistor radio aparati

Stoni ventilatori

Na ovom tržištu postoji velika potražnja za novim elektronskim uređajima i nadamo se da ćemo biti među prvima koji će na veliko uvesti gore navedene proizvode. Sve vaše sugestije u vezi sa našim promotivnim programom su dobrodošle.

Očekujemo vaš brz odgovor.

S poštovanjem,

Dear Sirs,

We have received a number of inquiries for the goods listed below from our connections in the trade and would be grateful if you would forward us the necessary catalogues with CIF prices.

Tape recorders

Portable transistor radios

Table fans

There is a growing demand for new electric gadgets on this market and we hope to be among the first to introduce the above products on a larger scale. Any suggestions you may have on our sales promotion programs would be greatly appreciated.

We look forward to hearing from you in the near future.

Yours faithfully,

F:\Biznis\Upit Jednostavan upit.txt

Poštovana gospodo,

Zainteresovani smo za uvoz konditorskih proizvoda i želeli bismo da dobijemo vaše cene i rokove isporuke na paritetu FOB Njujork.

S poštovanjem,

Dear Sirs,

We are interested in importing confectionary products and would be grateful if you would provide us with your prices and delivery terms FOB. New York.

Yours faithfully,

F:\Biznis\Upit Negativan odgovor na upit.txt

Poštovani gospodine,

Zahvaljujemo se na vašem upitu za kupovinu našeg novog CD-a. S obzirom da još nije zvanično objavljen, nismo u mogućnosti da ispunimo vašu porudžbinu. Očekujemo da ćemo izdanje završiti do kraja aprila i biće nam zadovoljstvo da vam tada isporučimo zahtevani CD.

Zahvaljujemo se na vašem strpljenju i biće nam drago da poslujemo sa vama.

S poštovanjem,

Dear Sir,

Thank you for your inquiry for the purchase of our new CD. Because it has not yet been officially published we cannot yet fulfill your order. We expect to finalize this by end of April and will then be glad to supply you with the requested CD.

Thank you for your patience and we look forward to doing business with you.

Respectfully yours,

F:\Biznis\Upit Trazenje licence.txt

Poštovani gospodine,

Naša firma se bavi proizvodnjom u oblasti hemijske industrije već dugi niz godina.

Zainteresovani smo za licencu za vaša sredstva za zaštitu metala.

Molim vas da nas obavestite o uslovima za saradnju, kao i da nam dostavite dokumentaciju o neškodljivosti ovih sredstava po zdravlje da bismo mogli da pribavimo uvozne dozvole kod naših vlasti.

Iskreno vaš,

Dear Sir,

Our company has been active in the field of chemical industry for quite some time.

We are interested in obtaining a licence for your metal protection agents.

We would therefore be grateful if you would advise us of your terms as well as to provide us with the relevant documents certifying that the agents are not hazardous to enable us to procure the required import permits from our authorities.

Yours faithfully,

F:\Biznis\Upit Upit za uzorke.txt

Poštovana gospodo,

Drago nam je da ste kao izvoznik robe od kineske svile voljni da uspostavite sa nama direktne poslovne odnose što proizilazi iz vašeg pisma od 11. januara.

Mi smo trenutno zainteresovani za krep žoržet i želeli bismo da nam pošaljete avionskom poštom knjige sa uzorcima i sve neophodne informacije o krep žoržetu kako bismo mogli da se upoznamo sa materijalom i izradom robe koju isporučujete. U međuvremenu vas molimo da nam ponudite vašu najnižu cenu za isporuku CIF Beograd, koja sadrži našu proviziju od 5%, sa navedenim najranijim datumom isporuke.

Ukoliko je vaša cena konkurentna, a rok isporuke prihvatljiv, nameravamo da kod vas plasiramo veliku porudžbinu.

S poštovanjem,

Dear Sirs,

We were pleased to note from your letter of January 11 that you, as exporters of Chinese Silk Piece Goods, are willing to establish direct business relations with us.

At present, we are interested in Crepe Georgette and would be grateful if you would send us, by airmail, sample books and all necessary details regarding Crepe Georgette, so as to acquaint us with the material and workmanship of your supplies. Meanwhile please quote us the lowest price CIF Belgrade, inclusive of our 5% commission, stating the earliest date of shipment.

Should your price be found competitive and delivery date acceptable, we intend to place a large order with you.

Yours faithfully,

F:\Biznis\Upit Upit za rezervne delove.txt

Poštovana gospodo

Obavešteni smo da ste isporučilac rezervnih delova za japanske motocikle. Namera nam je da osnujemo servis i već smo dobili saglasnost nadležnih organa.

Molimo vas da nam dostavite informacije o vašim mogućnostima isporuke rezervnih delova za sve tipove motocikla na dugoročnoj osnovi, kao i o varijantama špedicije i transporta.

Očekujemo vašu ponudu.

S poštovanjem,

Dear Sirs,

We have been informed that you are a supplier of spare parts for Japanese motorcycles. We are interested in establishing a service shop and have already obtained permission from the relevant authorities.

We would appreciate it if you would send us information concerning your ability to supply the spare parts for all types of motorcycles on a long-term basis, as well as the forwarding and transportation options you offer.

We Look forward with anticipation to your offer.

Yours faithfully,

F:\Biznis\Upit Upit za rasutu robu.txt

Poštovana gospodo,

Molimo vas da nam dostavite vašu najpovoljniju ponudu za isporuku sledećih proizvoda:

- sirova kafa Arabica 3 tone

- pržena kafa Columbia 3 tone

- sirova kafa Mocca 3 tone

Isporuku treba ponuditi na paritetu CIF Beograd ili FOB luka Beograd. Očekujemo da nas obavestite kada možemo da očekujemo prvu isporuku. Molimo vas da ponudite isporuku kafe u rinfuzi i pakovanu u vrećama.

Očekujemo vašu ponudu što je pre moguće.

Srdačno vaš,

Dear Sirs,

We would be grateful if you would provide us with your best offer for the supply of the following items:

- Arabica green coffee 3 tons

- Columbia roasted coffee 3 tons

- Mocca green coffee 3 tons

The delivery basis should either be CIF Belgrade or FOB Port of Belgrade. Please also advise when we can expect the first shipment. We would appreciate it if you could make your offer for the supply of coffee in bulk and packed in bags.

Your offer would be appreciated at your earliest convenience.

Yours faithfully,

F:\Biznis\Upit Upit za namestaj.txt

Poštovani g. Stolker,

Zainteresovani smo za uvoz nameštaja firme AIKA i bili bismo vam zahvalni da nam dostavite cenovnik i uslove izvoza na paritetu CIF Beograd.

Takodje, razmatramo mogućnost proširenja naše ponude drugim proizvodima iz vašeg asortimana i molimo vas da nam dostavite svoj katalog.

Zahvaljujemo na brzom odgovoru.

S poštovanjem,

Dear Mr. Stolker,

We are interested in importing AIKA furniture and would be grateful if you would provide us with your current price list and export terms CIF Belgrade.

We are also considering extending our offer to include other products from your range and would therefore appreciate a copy of your current catalogue.

We look forward to a prompt reply.

Yours sincerely,

F:\Biznis\Upit Upit za katalog s cenovnikom.txt

Poštovani gospodine,

Obavešteni smo da ste vi izvoznici obuće i molimo vas da nam dostavite katalog sa cenovnikom za asortiman ženske i muške obuće za sezonu proleće/leto 2000.

Ukoliko je kvalitet dobar a cene razumne, plasirali bismo kod vas velike porudžbine.

Zahvaljujemo na brzom odgovoru.

S poštovanjem,

Dear Sir,

We have heard that you are exporters of shoes and would be grateful if you would send us your catalogue and current price list for your ladies' and men's range for the 2000 spring/summer season.

Should we find the quality satisfactory and the price reasonable, we may place considerable orders with you.

We look forward to a prompt reply.

Yours faithfully,

F:\Biznis\Upit Upit za kompjutersku opremu.txt

Poštovana gospodo,

Naša firma se bavi prodajom kompjuterskog hardvera i softvera i pokriva oko 20% Jugoslovenskog tržišta.

Zainteresovani smo za prodaju vaših matičnih ploča koje smo nabavili prilikom putovanja u Nemačku. One su na našim testovima odlično prošle, pa smo mišljenja da ih na ovom tržištu možemo dobro plasirati.

Molimo vas da pri formiranju cene uzmete u obzir nižu platežnu sposobnost naših kupaca koja je, nažalost, posledica lošije ekonomske situacije u proteklih par godina.

Smatramo da bi naša poslovna saradnja bila na obostranu korist i da bismo mogli da prodamo značajnu količinu vaših proizvoda.

Iskreno vaš,

Dear Sirs,

Our company deals in the sale of computer hardware and software and covers approximately 20% of the Yugoslav market.

We are interested in the sale of your boards which we procured when traveling in Germany. They have passed our tests with excellent results and it is our opinion that they would do well on this market.

When forming your prices we would be grateful if you would take into consideration the lower paying abilities of our buyers resulting from poor economic circumstances in our country over the last few years.

It is our opinion that our business co-operation would be mutually beneficial and we feel confident that we would be able to sell a substantial quantity of your products.

Yours faithfully,

F:\Biznis\Urgiranje isporuke Produzavanje akreditiva.txt

Poštovana gospodo,

Ugovor br. 200 koji se odnosi

na 30 metričkih tona čeličnih ploča

Nažalost, do momenta pisanja ovog dopisa nismo dobili nikakve vesti od vas u vezi sa gorenavedenom porudžbinom. Kao što vam je poznato, ovaj ugovor važi za isporuku u septembru/oktobru i trebalo je da od vas dobijemo obaveštenje o isporuci do kraja oktobra.

Sigurni smo da postoji razlog za zakašnjenje u isporuci i, da bismo se obezbedili u ovoj situaciji, obavestili smo vas telegramom da produžavamo akreditiv. Ovaj akreditiv je planiran da pokrije isporuku do kraja novembra i sigurni smo da ćemo uskoro od vas čuti vesti o ovom poslu.

Očekujemo vaš hitan odgovor.

S poštovanjem,

Dear Sirs,

Contract No. 200 Covering

30 Metric Tons Steel Plates

We regret that up to the time of writing we have not heard anything from you regarding the order in question. As you know this contract is for September/October shipment and we should have received your shipping advice by the end of October.

We have no doubt there must be good reason for the delay in shipping and to cover this contingency we cabled you that we were extending the Letter of Credit. The Credit has been arranged to cover shipment until the end of November and we are confident that we will soon be hearing from you regarding this matter.

We await your immediate reply.

Yours faithfully,

F:\Biznis\Urgiranje isporuke Storniranje porudzbine.txt

Poštovani gospodine,

Obraćam vam se u vezi s našom porudžbinom br. 10XZ za 1500 školskih klupa i 3000 stolica. Iste je trebalo da budu isporučene pre dve nedelje (15. jula) ali još uvek nisu stigle.

Naši pokušaji da vas kontaktiramo telefonom su bili bezuspešni. Izgleda da nikoga nema na centrali!

Apsolutno je neophodno da dobijemo ovu robu do 20. avgusta, jer škola počinje sa radom sledeće nedelje i deca nemaju gde da sede.

Bićemo primorani da storniramo našu porudžbinu i potražimo drugog isporučioca ukoliko isporuka ne stigne do 20. avgusta. Želim da vas podsetim da ste vi potpisali ugovor i da smo spremni da pokrenemo zakonske mere ukoliko okolnosti to nalažu.

S poštovanjem,

Dear Sir,

I am writing with reference to our order No. 10XZ for 1,500 school benches and 3,000 chairs. These were to have been delivered two weeks ago (on July 15) but they have not yet arrived.

Our efforts to contact you by phone have proved futile. It appears that there is no one at the switchboard!

It is absolutely essential that we receive this merchandise by August 20 as the school is due to open the following week and the children have nowhere to sit.

We shall be forced to cancel our order and seek another supplier if the consignment has not arrived by 20th August. I remind you that you are under contract and that we are prepared to take legal action should we receive no satisfaction in this matter.

Yours faithfully,

F:\Biznis\Zahtev za dostavu kataloga Jednostavan zahtev.txt

Poštovana gospodo,

Molimo vas da nam hitno dostavite primerke vašeg najnovijeg kataloga na adresu koja je gore naznačena.

Unapred zahvaljujem na ljubaznoj pažnji i ostajem,

Iskreno vaš,

Dear Sirs,

Please send us three copies of your latest catalogue as soon as possible to the address indicated above.

Thanking you for your kind attention in this matter, I remain,

Yours faithfully,

F:\Biznis\Zahtev za dostavu kataloga Katalog sa uslovima placanja 2.txt

Poštovana gospodo,

Bili bismo vam zahvalni ukoliko nam pošaljete katalog vašeg kuhinjskog nameštaja zajedno sa uslovima plaćanja i najvećim rabatom koji možete da nam odobrite.

S poštovanjem,

Dear Sirs,

We would appreciate a catalogue of your kitchen furniture together with terms of payment and the largest discount you would be able to offer us.

Yours faithfully,

F:\Biznis\Zahtev za dostavu kataloga Katalog sa najpovoljnijim cenama.txt

Poštovana gospodo,

Molimo vas da nam dostavite vaš najnoviji katalog sa najpovoljnijim cenama na paritetu CIF Roterdam. Takođe vas molimo da nam naznačite približnu veličinu svakog artikla.

S poštovanjem,

Dear Sirs,

Please send us your latest catalogue with your best CIF Rotterdam prices. We would also appreciate details of the approximate size of each article.

Yours faithfully,

F:\Biznis\Zahtev za dostavu kataloga Katalog sa uslovima placanja 1.txt

Poštovani gospodine,

Naša firma se bavi proizvodnjom pancirnih vrata. U stranim časopisima smo videli vaše izvanredne brave za ovaj tip vrata. Veoma smo zainteresovani da ovakve brave ugrađujemo u naša vrata. Na našem tržištu sada vlada veliko interesovanje za ovaj tip proizvoda.

Molimo vas da nam pošaljete detaljne kataloge i da nas obavestite o uslovima plaćanja.

Iskreno vaš,

Dear Sir,

We produce safety doors. We have seen excellent locks for this type of door in foreign publications and are very interested in installing such locks in our doors. There is a great interest on our market for this type of product.

We would therefore be grateful if you would kindly send us your detailed catalogues and payment terms.

Yours faithfully,

F:\Biznis\Zahtev za dostavu kataloga Katalozi za elektronske uredjaje.txt

Poštovana gospodo,

Od našeg trgovačkog partnera smo dobili određen broj upita za niženavedenu robu i bilo bi nam drago da nam pošaljete neophodne kataloge sa cenama na paritetu CIF.

Magnetofoni

Prenosivi tranzistor radio aparati

Stoni ventilatori

Na ovom tržištu je u porastu potražnja za novim elektronskim uređajima i nadamo se da ćemo biti među prvima koji će masovno uvesti gorenavedene proizvode. Bili bismo vam zahvalni na svim predlozima koje imate u vezi sa programom promocije.

Očekujemo vaš odgovor što je pre moguće.

S poštovanjem,

Dear Sirs,

We have received a number of inquiries from our trade connections for the goods listed below and would be grateful if you would forward us the necessary catalogues with CIF prices.

Tape recorders

Portable transistor radios

Table fans

There is a growing demand for new electric gadgets on this market and we hope to be among the first to introduce the above products on a larger scale. Any suggestions you may have regarding our sales promotion programs would be appreciated.

We look forward to hearing from you in the near future.

Yours faithfully,

F:\Biznis\Zahtev za dostavu kataloga Katalog sa upitom o tezini robe.txt

Poštovana gospodo,

Molimo vas da nam dostavite vaš najnoviji katalog sa najpovoljnijim cenama za isporuku CIF London. Takođe vas molimo da nam naznačite približnu težinu svakog artikla.

S poštovanjem,

Dear Sirs,

Please send us your latest catalogue with your best CIF London prices. We would also appreciate details of the approximate weight of each article.

Yours faithfully,

F:\Biznis\Zahtev za dostavu kataloga Zahtev za najnoviji katalog.txt

Poštovana gospodo,

Molimo vas da nam dostavite na našu gorenavedenu adresu, što je pre moguće, tri primerka vašeg najnovijeg kataloga.

Zahvaljujem na vašoj brzom reagovanju po ovom pitanju i ostajem

Iskreno vaš,

Dear Sirs,

Please send us three copies of your latest catalogue as soon as possible to our address indicated above.

Thanking you for your prompt attention in this matter, I remain,

Yours faithfully,

F:\Biznis\Zahtev za dostavu uzoraka Jednostavan zahtev.txt

Poštovana gospodo,

Video sam vašu reklamu za tapete i želeo bih da se bliže informišem.

Da li biste mogli da mi dostavite neke uzorke sa važećim cenama na gorenavedenu adresu.

Zahvaljujem na pažnji.

S poštovanjem,

Dear Sirs,

I saw your advertisement for wallpaper and should like to know more about it.

I would be grateful if you would forward some samples to me at the above address along with your current prices.

Thank you for your attention in this matter.

Yours faithfully,

F:\Biznis\Zahtev za dostavu uzoraka Zahtev sa uslovima placanja.txt

Poštovana gospodo,

Od naših kupaca smo dobili nekoliko upita za tkanine koje ste reklamirali na Beogradskom sajmu.

Molimo vas da nam dostavite uzorke za kompletan asortiman tkanina za sledeću sezonu proleće/leto sa cenovnikom.

Ukoliko uzorci i cene budu prihvatljivi i ukoliko možete da nam obezbedite promptnu isporuku, spremni smo da plasiramo značajnu porudžbinu.

Što se tiče plaćanja, naš uobičajen način plaćanja dobavljačima je na osnovu mesečnih situacija. Ukoliko vam to ne odgovara, spremni smo da razmotrimo i druge mogućnosti.

Unapred zahvaljujemo na pažnji koju ćete posvetiti našem zahtevu i očekujemo vaš odgovor.

S poštovanjem,

Dear Sirs,

We have received a number of inquiries for the fabrics you advertised at the Belgrade Fair.

We would be grateful if you would forward us samples of your full line of fabrics for the coming spring/summer season along with your current prices.

Should we find your product and price satisfactory and should you be in a position to assure us of prompt delivery, we would be prepared to place a substantial order.

As regards payment, we generally settle with our suppliers at the end of each calendar month. Should this method of payment prove inconvenient to you, we would be willing to discuss other arrangements.

Thanking you in advance for your consideration of this matter, we look forward to hearing from you in the near future.

Yours faithfully,

F:\Biznis\Zalbe i prigovori Kasnjenje isporuke.txt

Poštovani gospodine,

Porudžbina br. XYZ

Pre mesec dana smo vam poslali našu porudžbinu. Isporuka nam je obećana u roku od 30 dana.

Molimo vas da nas obavestite povratnom informacijom kada možemo da očekujemo da ćemo dobiti pozicije koje smo poručili, a koje još nisu stigle.

Ukoliko roba ne bude isporučena u roku od nedelju dana, moraćemo da storniramo porudžbinu i nabavimo robu od drugog isporučioca.

S poštovanjem,

Dear Sir,

Order No. XZY

Our order was sent to you one month ago and delivery was promised within 30 days.

Please let us know by return when we may expect to receive the items we ordered, as they have not yet arrived.

If the goods are not delivered within one week we will be forced to cancel the order and obtain the goods from another supplier.

Yours faithfully,

F:\Biznis\Zalbe i prigovori Kasnjenje uplate.txt

Poštovani g. Jones,

Do danas nismo dobili vašu uplatu i želeli bismo da saznamo zašto. Možda je samo u pitanju previd sa vaše strane.

Ukoliko postoje neki drugi razlozi sa kojima treba da budemo upoznati, molimo vas da nam javite. U suprotnom, molimo vas da nam pošaljete vaš ček na USD 1300.00.

S poštovanjem,

Dear Mr. Jones,

We have to this date received no payments from you and are anxious to know why this is. We expect this is just an oversight on your part.

If there are other reasons we should be aware of, please let us know as soon as possible. Otherwise, we would be grateful if you would send us your check for US$ 1300,00.

Yours sincerely,

F:\Biznis\Zalbe i prigovori Neodgovarajuce pakovanje.txt

Poštovani gospodine Jameson,

Ovim potvrđujemo prispeće vašeg kontejnera od 20 stopa sa materijalom za montažne kuće.

Imajući u vidu činjenicu da treba da dobijemo još kontejnera sa građevinskim materijalom, želimo da vam skrenemo pažnju na loše pakovanje.

Kontejner je punjen bez vođenja računa o redosledu kojim će se materijal vaditi. Molimo vas da se sledeće isporuke koriguju tako da bismo imali što manje oštećenja.

Zahvaljujemo na vašoj pažnji.

S poštovanjem,

Dear Mr. Jameson,

I am writing to confirm the arrival of your 20' container with the material for the prefabricated houses.

In view of the fact that we are to receive more containers with the building material, we wish to draw your attention to the poor packing.

The container was filled without any consideration of the order in which the material is to be taken out. We would be grateful if you would see to it that future deliveries are packed more carefully so as to avoid any further damage.

We appreciate your attention in this matter.

Yours sincerely,

F:\Biznis\Zalbe i prigovori Ostecenje robe.txt

Poštovana gospodo,

Prilikom prethodne isporuke robe primetili smo da je izvesna količina porcelanskih čajnika koje ste nam poslali oštećena.

Pošto se radi o oštećenju zbog lošeg pakovanja, molimo vas da ubuduće povedete računa da svaki proizvod bude upakovan u posebnu kutiju sa dovoljnom količinom zaštitnog stiropora.

Molimo vas da oštećenu robu, na osnovu priložene dokumentacije, nadoknadite novom već prilikom prve sledeće isporuke.

S poštovanjem,

Dear Sirs,

It has come to our attention that several porcelain teapots were damaged in your last delivery.

Since the damage is as a result of poor packaging, we would be grateful if you would take care in future to ensure that each product is packed in a separate box with a sufficient quantity of protective styrofoam.

We would also appreciate it if you would make good the damaged goods on the basis of the enclosed documents with the next delivery.

Yours faithfully,

F:\Biznis\Zalbe i prigovori Storniranje porudzbine.txt

Poštovani gospodine,

Obraćam vam se u vezi s našom porudžbinom br. 10XZ za 1500 školskih klupa i 3000 stolica. Iste je trebalo da budu isporučene pre dve nedelje (15. jula) ali još uvek nisu stigle.

Naši pokušaji da vas kontaktiramo telefonom su bili bezuspešni. Izgleda da nikoga nema na centrali!

Apsolutno je neophodno da dobijemo ovu robu do 20. avgusta, jer škola počinje sa radom sledeće nedelje i deca nemaju gde da sede.

Bićemo primorani da storniramo našu porudžbinu i potražimo drugog isporučioca ukoliko isporuka ne stigne do 20. avgusta. Želim da vas podsetim da ste vi potpisali ugovor i da smo spremni da pokrenemo zakonske mere ukoliko okolnosti to nalažu.

S poštovanjem,

Dear Sir,

I am writing with reference to our order No. 10XZ for 1,500 school benches and 3,000 chairs. These were to have been delivered two weeks ago (on July 15) but they have not yet arrived.

Our efforts to contact you by phone have proved futile. It appears that there is no one at the switchboard!

It is absolutely essential that we receive this merchandise by August 20 as the school is due to open the following week and the children have nowhere to sit.

We shall be forced to cancel our order and seek another supplier if the consignment has not arrived by 20th August. I remind you that you are under contract and that we are prepared to take legal action should we receive no satisfaction in this matter.

Yours faithfully,

F:\Biznis\Zastupanje Ekskluzivno zastupnistvo.txt

Poštovana gospodo,

Tokom prošle godine naša firma je ostvarila značajan obim prodaje vaših proizvoda na teritoriji Srbije i uspela da uspostavi široku distribucionu mrežu.

Imajući u vidu prognoze prodaje tokom narednih godina, mislimo da smo u stanju da obezbedimo kontinuiran plasman vaših proizvoda tokom narednog petogodišnjeg perioda.Stoga smo mišljenja da bi naši planovi mogli najbolje da se realizuju ukoliko bismo dobili ekskluzivno zastupništvo vaše firme za Jugoslaviju.

Ukoliko smatrate da ovakva ideja ima osnova, spremni smo da se bez odlaganja sastanemo sa predstavnicima vaše uprave i da zajedno razmotrimo uslove davanja ekskluzivnog zastupništva.

Očekujemo Vaš hitan odgovor po ovom pitanju.

S prijateljskim pozdravima,

Dear Sirs,

In the course of the past year our company has improved sales of your products on the territory of Serbia considerably and has succeeded in establishing a widespread distribution network for them.

In view of sales forecasts for the next few years, we feel certain that we can continue such increased sales of your products over a five-year period. In order to realize our future plans, we would like to take this opportunity to request exclusive sales rights for this territory and propose that we become your sole agent in Yugoslavia.

Should this proposal meet with your approval, we would be willing to meet with the representatives of your executive office at your convenience so as to agree the conditions of our appointment as your sole agent.

You early reply regarding this matter would be greatly appreciated.

Yours faithfully,

F:\Biznis\Zastupanje Mogucnost zastupanja.txt

Poštovana gospodo,

Tokom prošle godine naša firma je po prvi put na tržište Jugoslavije plasirala neke proizvode iz vašeg asortimana čija je prodaja bila veoma uspešna.

U skladu sa tim, želeli bismo da za ovu godinu naručimo nove količine, kao i da dobijemo vašu ponudu za neke druge proizvode koji bi predstavljali dopunu asortimana naručenog prošle godine.

Takođe, razmišljali smo o mogućnosti preuzimanja zastupanja vaše firme na ovom području. Molimo vas da nas obavestite kakav je vaš stav po tom pitanju, kao i da nam pošaljete opšte uslove za rad vaših zastupnika.

Očekujemo vaš hitan odgovor.

S prijateljskim pozdravima,

Dear Sirs,

Last year our company introduced some of the products from your line onto the Yugoslav market for the first time with highly successful results.

In light of this success, we would like to place an order for larger quantities for this year as well as to receive your offer of other products which would be an extension of the range ordered last year.

We have also considered the possibility of working as agents for your company on this territory and would be grateful if you would inform us of your position on this issue as well as provide us with the relevant agent terms for our consideration.

We look forward to a prompt reply.

Yours faithfully,

F:\Biznis\Zastupanje Neprihvatanje ugovora.txt

Poštovana gospodo,

Razmotrili smo vaš predlog ugovora o zastupništvu i smatramo ga u celini neprihvatljivim,jer je potpuno suprotan našoj praksi u toj oblasti.

Zbog toga vam u prilogu dostavljamo naš predlog ugovora o zastupanju. Molimo vas da ga što pre razmotrite i da nas obavestite o vašem stavu.

Nadamo se da ćemo ipak uspeti da pronađemo rešenje koje će biti zadovoljavajuće za obe strane.

S poštovanjem,

Dear Sirs,

We have given your proposal for the agency agreement due consideration and regret to inform you that we find it unacceptable as it is entirely contrary to our code of practice.

We have, therefore, enclosed an amended proposal for your consideration. We hope this meets with your approval and would be grateful if you would inform us of your position as early as possible.

We are hopeful that despite these differences we will be able to reach a solution that will be satisfactory to both sides.

Yours faithfully,

F:\Biznis\Zastupanje Predlaganje sastanka.txt

Poštovana gospodo,

Sa zadovoljstvom smo primili vaš dopis u kome nas obaveštavate da ste spremni za razgovore u vezi sa preuzimanjem zastupništva od strane naše firme.

Molimo vas da nam dostavite predlog ugovora o zastupništvu,ukoliko posedujete tipski ugovor o zastupanju, kao osnov za naše buduće razgovore.

Predlažemo sastanak kroz dve nedelje u Beogradu kako biste se detaljnije upoznali sa mogućnostima naše firme i obišli nekoliko prodajnih mesta.

Molimo Vas da nam hitno potvrdite datum vašeg dolaska da bismo vam rezervisali hotelske sobe.

Očekujemo uspešnu saradnju.

S poštovanjem,

Dear Sirs,

We would like to thank you for your letter notifying us of your willingness to discuss the appointment of our company as one of your agents.

We would be grateful if you would send us a copy of the agency agreement, if you have a standard form, as a basis for our future talks.

We propose a meeting within two weeks in Belgrade so that you can become more closely acquainted with what our company has to offer and visit several sales outlets.

We would appreciate a promp confirmation of the date of your arrival so that we can make the necessary hotel bookings.

We look forward to working with you in the future.

Yours faithfully,

F:\Biznis\Zastupanje Prihvatanje ugovora.txt

Poštovana gospodo,

Zahvaljujemo se na brzo dostavljenom predlogu ugovora o zastupništvu. Imamo nekih manjih primedbi na formulaciju pojedinih članova, ali smatramo da to ne bi trebalo da predstavlja problem jer je predlog u celini prihvatljiv.

U prilogu vam dostavljamo naš ugovor o zastupanju sa izmenama koje smatramo potrebnim i očekujemo da se o njemu što pre izjasnite, kako bismo imali finalni tekst za potpisivanje.

Očekujemo vaš odgovor.

S poštovanjem,

Dear Sirs,

We would like to thank you for sending us the draft of the agency agreement so promptly. We have certain minor objections to the wording of certain articles, however, it is our opinion that this should not pose any great problems.

We have enclosed a copy of the proposal with the amendments we consider necessary and hope it meets with your approval. We would appreciate a prompt reply in this matter so that we can have the final text ready for signing as soon as possible.

We look forward to hearing from you in the near future.

Yours faithfully,

F:\Biznis\Zastupanje Sastanak na trosak domacina.txt

Poštovana gospodo,

Sa zadovoljstvom smo primili vaš dopis u kome izražavate spremnost da nas imenujete za ovlašćenog zastupnika vaše firme.

Bili bismo vam zahvalni da nam dostavite predlog tipskog ugovora o zastupništvu, ukoliko ga posedujete, kako bismo imali osnov za naše buduće razgovore.

Mi predlažemo sastanak kroz dve nedelje u Novom Sadu, u cilju detaljnijeg upoznavanja sa mogućnostima naše firme i obilaska nekoliko prodajnih mesta.

Molimo Vas da nam dozvolite zadovoljstvo da budete naši gosti tokom vašeg boravka u Novom Sadu, kao i da hitno potvrdite datum svog dolaska da bismo rezervisali hotelske sobe na vreme.

U očekivanju skorog sastanka.

S poštovanjem,

Dear Sirs,

We were pleased to receive your letter notifying us of your willingness to discuss the appointment of our company as one of your agents.

We would be grateful if you would provide us with a copy of the agency agreement, if you have a standard form, as a basis for our future talks.

We propose a meeting within two weeks in Novi Sad so that you can become more closely acquainted with what our company has to offer and visit several sales outlets.

It would be our pleasure to have you as our guests during your stay in Novi Sad and we would appreciate a prompt confirmation of the date of your arrival so as to book the neccessary hotel accommodation on time.

We look forward to meeting you in the near future.

Yours faithfully,

F:\Biznis\Zastupanje Status distributera.txt

Poštovana gospodo,

Tokom prošle godine naša firma je ostvarila značajan obim prodaje vaših proizvoda na teritoriji Srbije.

Imajući u vidu očekivano kretanje prodaje tokom narednih godina, mislimo da smo u stanju da obezbedimo kontinualan plasman vaših proizvoda.U skladu sa tim, smatramo da bismo svoje planove mogli najbolje da realizujemo ukoliko dobijemo status distributera vaše firme za ovu teritoriju.

Ukoliko smatrate da ovakva ideja ima osnova, spremni smo da se sastanemo sa predstavnicima vaše uprave bez odlaganja, kako bismo zajedno razmotrili uslove poveravanja distribucije.

Očekujemo Vaš hitan odgovor po ovom pitanju.

S prijateljskim pozdravima,

Dear Sirs,

During the last year our company has considerably improved sales of your products on the territory of Serbia.

In view of the anticipated sales trends for the next few years, we feel certain that we can continue to successfully sell your products in such a way. We would therefore, in order to realize our future plans in this respect, like to propose that we become distributor for your company for this territory.

Should this proposal meet with your approval, we would be willing to meet with the representatives of your management team in the very near future to consider the conditions of distributorship.

You early reply in this matter would be appreciated.

Yours faithfully,

F:\Biznis\Zastupanje Trazenje zastupnika.txt

Poštovana gospodo,

Imajući u vidu ostvareni obim prodaje tokom poslednje tri godine, smatramo da je u obostranom interesu da vam ponudimo da budete zastupnik naše firme za teritoriju Jugoslavije.

U prilogu vam dostavljamo naš tipski ugovor o zastupanju, kao i tabelu sa visinama rabata u odnosu na ostvareni obim prodaje.

Molimo vas da razmotrite našu ponudu i da nas što pre obavestite o vašem stavu.

Nadamo se da će ovo biti korak koji će obezbediti još bolji nastavak naše saradnje na obostrano zadovoljstvo.

S poštovanjem,

Dear Sirs,

Taking into consideration the successful meeting of sales targets over the last three years, we are of the opinion that it is in our mutual interest to offer you representation of our company on the territory of Yugoslavia.

We are enclosing our standard agency agreement for your consideration as well as a table with the discount rates we offer with respect to sales volume.

We would be grateful if you would give our offer due consideration and inform us of your position as early as possible.

We feel confident that this step will lead to improved cooperation and will be to our mutual satisfaction.

Yours faithfully,

F:\Biznis\Zastupanje Uslovi ugovora.txt

Poštovana gospodo,

Zahvaljujemo Vam na dostavljenom predlogu ugovora o zastupništvu, ali smatramo da zbog specifičnih uslova prodaje na teritoriji Jugoslavije, ponuđena visina rabata nije adekvatna, pa je potrebno da to pitanje zajednički još jednom razmotrimo.

Imamo takođe primedbu i na planirani obim prodaje tokom petogodišnjeg perioda jer je predviđena stopa rasta isuviše optimistička.

U prilogu vam dostavljamo naš predlog ugovora o zastupanju sa izmenama koje smatramo potrebnim i očekujemo da se o njemu što pre izjasnite.

S poštovanjem,

Dear Sirs,

We would like to thank you for sending us a copy of your proposal for the agency agreement so promptly. However, we are of the opinion that due to the specific sales circumstances on the territory of Yugoslavia, the discount rate is rather low and we would welcome the opportunity to discuss it further.

We also object to the planned scope of sales for the five-year period as we feel the anticipated rate of growth is too optimistic.

We are enclosing our amendments to your proposal which we hope will meet with your approval.

We look forward to an early reply in this matter.

Yours faithfully,